Hatfield VW - Rated No. 1 in Service.

At Hatfield VW Pretoria we want to know more about how we can help our customers achieve excellence. Please fill in the below questionnaire to help us help you be more.


Name *
Surname *
Email *
Mobile *
Preferred Dealer *
Are you aware of our current online car configurator/ designing app?
Have you ever used this app to design your desired vehicle and get information?
Why?
Did you find it user friendly and helpful?
Why?
Are you aware of our current online app to apply for finance?
Would you use this finance app tool to apply for finance online?
Why?
Would you feel comfortable sharing your personal information to apply for finance online?
Why?
Would you prefer to purchase a vehicle online or interact face to face with an expert?
Why?
Do you feel that virtual technology can assist you with the purchase of a new vehicle?
Why?
Why?
What is your preferred method of communication and interaction when purchasing a vehicle?
Why?
Would you like to receive information on vehicle feature, specials and aftersales digitally?
Why
Why?
Would a virtual element attract you to rather purchase a vehicle at a dealer?
Why?
What frustrates you when having a digital retail purchase experience?
How can we improve our digital retail tools to make it easier for our clients?
Why
Preferred contact method:
Phone (call)
Phone (SMS)
Email