Volkswagen Family Offers

Questions and Answers



On the VGV contract, is the customer required to hand the car back in at the end of the Term?

 

Answer

No. The customer has 3 choices: Hand the car back or refinance the car or trade-in the car for a new one.

 


 

Can a customer who does as much as 30 000km per year also qualify to finance on a VGV contract?

 

Answer

Yes. The customer can choose between 20 000 / 25 000 / 30 000km per year.

 


 

Customers often object to VGV as they want ownership of the vehicle.How do I respond to this objection.

 

Answer

Most customers select 72 month contracts and therefore only move to a positive equity position after month 39 (they therefore still owe more on the car than it is actually worth - thereby owning nothing!). By opting for the VGV they are guaranteed of getting out of their car and can thus get into a new car sooner. They also pay less per month compared to a conventional 72 month contract.